Selamat Datang and Welcome to the official website of the Office of the Sarawak Ombudsman.
As the Chief Ombudsman of Sarawak, it is my honour to welcome you to our digital platform — a space designed to foster transparency, accountability, and trust between the people of Sarawak and the public sector.
Our mission is clear and unwavering: to ensure that public administration in Sarawak operates with fairness, justice, and integrity at its core. We are an independent and impartial body dedicated to addressing grievances, promoting good governance, and safeguarding the rights of all citizens in their dealings with government agencies and public institutions. We are committed to ensuring that every voice is heard, every concern is addressed, and that the principles of transparency and accountability thrive in the public sphere.
This website is part of our commitment to accessibility and openness. Here, you will find information about our role, relevant guidelines, and resources to help you better understand how we can assist you. Whether you are seeking to raise a concern, understand your rights, or simply learn more about our work, we are here to help.
I encourage all Sarawakians to make full use of the services we offer. Your voice matters, and it is through your engagement that we can continue to improve public service delivery across the state.
Thank you for visiting and we look forward to serving you.
An Honour to Serve,
Dato Sri Abdul Ghafur bin Shariff
Chief Ombudsman of Sarawak